Processing & Handling

  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking information once your order has shipped.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Shipping Rates & Delivery Times

We offer the following shipping options:

Domestic (U.S.) Shipping:

  • Standard Shipping (3–7 business days) â€“ Rates vary by location.
  • Expedited Shipping (2–4 business days) â€“ Rates vary by location.
  • Overnight Shipping (1 business day) â€“ Rates vary by location.

International Shipping:

  • Standard International (7–21 business days) â€“ Rates vary by location.
  • Expedited International (5–10 business days) â€“ Rates vary by location.

Note: International delivery times may be affected by customs processing times.

Discreet Packaging

To ensure your privacy, all orders are shipped in plain, unbranded packaging with no indication of the contents.

Lost, Stolen, or Delayed Packages

  • Once an order has shipped, we are not responsible for lost, stolen, or delayed packages.
  • If your tracking number shows “Delivered” but you haven’t received your package, please contact your local carrier.
  • For lost packages, contact our support team, and we will assist in filing a claim with the carrier.

Customs, Duties & Import Fees

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.
  • Please check your local regulations before placing an order, as we are not responsible for seized shipments.

Order Changes & Cancellations

  • Orders can only be modified or canceled within 12 hours of purchase. Once processing begins, changes cannot be made.
  • If you need assistance, please contact our support team immediately.

Questions?

If you have any questions about shipping, feel free to reach out to our customer support team at Info@porkbun.com.